We collect and process your personal data only when absolutely necessary. We will never sell, rent, distribute, or disclose your personal information in any way. If you are under 16 years old, you must have your parents’ consent before using the services on this site.
In addition to our company’s internal information systems, this website is designed to comply with the following laws / regulations regarding the protection of users’ personal data:
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation (GDPR) 2018
Personal information collected by this site and why we collect it
This site collects and uses personal information for the following reasons:
Contact forms and email links
In the event that you choose to contact us using our contact form or email link, none of the data you provide will be stored on this site or transferred or processed by any third party data processing provider as defined below in the section “Our third party data processors”. Instead, this data will be sent to us by e-mail via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by an SSL security protocol, which means that e-mail content is encrypted before being sent over the Internet. The contents of the email are decrypted by our local computers and devices.
Order and Book Apartment
In order to complete the booking process through the online booking system of our website, to send and carry out the transactions, some necessary personal data and a new customer account are required. Upon completion of new account creation, the full name, the e-mail address and the contact telephone number of the customer’s choice will be required, and, optionally, any other personal data including physical address, city and country. Personal data are stored in our database and are associated with the respective customer account. If a credit or debit card is chosen as the payment method, the card number, expiration date and three-digit security code will be required. None of the credit or debit card details are stored in the site system as they are carried out in the secure environment of a partner bank or Stripe.
The above personal data of each customer who is not a registered user is kept in our system until the departure of the customer and for additional two years. They are then deleted automatically. In addition, those who become registered users, share their personal data with the sole purpose of facilitating permanent cooperation – the sale of goods and are deleted from the database at will whenever they wish. As long as the necessary personal data is stored, they are encrypted and remain confidential.
What is a cookie?
The term “cookie” refers to a small data file consisting exclusively of a set of textual information, which the site transfers to the web browser on your computer’s hard drive, or temporarily throughout your visit, or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve your user experience.
Each cookie is unique to your browser and contains some anonymous information. A cookie usually contains the name of the field from which the cookie originated, the “lifetime” of the cookie as well as a value (usually in the form of a randomly generated unique number).
Cookies on this site and how to manage them
Types of Cookies
- Necessary – Visit cookies (session cookies)
These are temporary cookies that remain in the cookie file of your device browser only during your visit and are deleted when you close the browser. They concern the necessary functions, such as the processing of the product basket and the electronic payment. The site may not work if these basic e-commerce components do not work.
- Functionality – Persistent cookies & Performance – First-party cookies and Third-party cookies
These remain in your device’s browser cookies even after the browser is closed. We do not use them and we do not collect anonymous data for website visitors.
Cookies from social networks
Third party social networks can place cookies on your device if you choose to share content from our site with them, by clicking on one of the built-in buttons.
About the server of this site
All web traffic (file transfer) between this site and your browser is encrypted and transferred via HTTPS using SSL (Secure Sockets Layer).
Measures against Data Violations
For all your personal information stored in our database, all the necessary measures are taken to secure / encrypt it. We will report any unlawful breach of this Website or any third party data processing entity database to anyone and anyone directly concerned as well as to the authorities within 72 hours of the breach, provided that the personal data that is stored in a recognisable form, have been stolen.
Rights of users / visitors to their Personal Data
- Right to Information. This text provides information about the nature and purpose of the processing of your personal data.
- Right of Access, Correction and Deletion. You are always informed about the personal data we use, you can ask to be corrected or deleted from our database.
- Right to Data Portability. You can request and receive in a readable format your personal data that we maintain with your consent.